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Article 1 General conditions

  1. These examination regulations apply to the examinations of Art of Banking.
  2. Examination means all the different parts of the Art of Banking examination. This includes the written exam as well as other parts of the exam such as essays, presentations and practical assignments.
  3. The examinations of Art of Banking are based on the learning and testing terms and the test matrix that have been determined for the relevant course. The student may take note of these learning and testing terms and test matrix. If practice or further insights give reason, the Examination Board will adjust them.
  4. The copyright on the examination questions is reserved to Art of Banking. Taking along, copying, distributing, publishing or in any way whatsoever disclosing examination questions and other examination documents is expressly forbidden. By participating in the examination, examination candidates agree to this confidentiality obligation.
  5. The organization of the examination shall be under the supervision of the Examination Board of Art of Banking.
  6. The written exam is conducted under immediate and continuous supervision of at least one delegate of the Examination Board. The delegate shall make a report of the examination’s conduct.
  7. The most recent examination regulations apply to each exam or examination part. A copy of these regulations is included in the online learning environment or in the syllabus of the programme and is also published on the website of Art of Banking.


Article 2 Goal

The examination tests the candidate’s knowledge, skills and/or behaviour with regard to the study material and teachings offered in the program.


Article 3 Date, application and form

  1. The Examination Board determines where and on what date the opportunity will be given to take the examination. This examination will take place as much as possible within six weeks after the last meeting of the programme.
  2. The candidate must register for each exam and exam component separately, no later than 4 weeks before the exam.
  3. The candidate who qualifies to take the written examination shall be informed of the date on which this examination can be taken by means of the teaching programme. The possible examination dates shall also be published on the website of Art of Banking.
  4. The candidate who has applied for the examination and has been admitted taking the written examination will receive in time, on behalf of the Examination Board, an invitation by e-mail stating the place and the starting time of this examination.
  5. The Examination Board determines the number of questions, the duration and the fail-safe threshold of the examination.
  6. All documents pertaining to the examination become the property of Art of Banking after submission. No copies of these documents will be provided. The candidate is not allowed to take any paper out of the examination room.
  7. Documents pertaining to the examination and examination components made shall be kept for two years and will then be destroyed. The two-year period starts on the date of the first message from Art of Banking, announcing the result to the candidate of the written exam or the other exam component.
  8. The examinations shall be conducted in the Dutch or English language.


Article 4 Admission to the examination

  1. The following requirements apply for admission to the examination:
    1. The candidate has knowledge as stated in the learning and testing requirements for the programme. If the candidate has registered for the Art of Banking programme that accompanies the examination, this requirement is deemed to have been met.
    2. The candidate has applied.
    3. The examination fee has been paid on time.
  2. The candidate participating in the written examination is obliged to present a valid and original identification document to the delegate of the Examination Board before or during the examination.
  3. During the examination, only writing materials, a simple non-programmable calculator and a valid original identification document may be placed on the table. All other aids are prohibited.
  4. During the examination it is not allowed to wear smartwatches or glasses. The delegate of the Exam Board is authorised to confiscate these smartwatches or glasses for the duration of the examination.
  5. If visiting the toilet is allowed during the examination, the candidate is not allowed to take anything when leaving the examination room.


Article 5 Cancellation

  1. If the candidate has been admitted taking the exam, but is unable to attend, the candidate must inform the Examination Board of Art of Banking of this in writing or by e-mail.
  2. The registration is subject to the terms and conditions of Art of Banking.


Article 6 Particular situation

  1. If a candidate is unable to take the normal exam due to special circumstances (for example dyslexia), the candidate can submit a substantiated and documented request to the Examination Board to be allowed to take an adjusted examination. The Examination Board decides whether the candidate is eligible for an adapted examination. Examples of an adjusted examination are extended examination time, an adapted location or an interrupted examination session.
  2. The request for adjustment of the examination must be made by the candidate no later than six weeks before the regular examination. Within three weeks, the Examination Board will assess whether and how the examination can be adjusted.
  3. In principle, adjusted examination takes place at the offices of Art of Banking in Lelystad or at another location designated by the Examination Board. The number of places for an adjusted examination is limited.


Article 7 Fraud

  1. Fraud is the fraudulent action of a candidate that is intended to influence the formation of a correct judgement about the candidate’s knowledge, skills and/or behaviour. When the assessment of an examination component reveals that plagiarism has been committed or that other candidates have been copied, this also constitutes fraud. Not following the house rules or the instructions of the delegate of the Exam Board during a written examination also falls under the concept of fraud.
  2. Giving the opportunity for fraud or promoting fraud is not allowed.
  3. If the delegate of the Exam Board detects fraud or attempted fraud during the written examination, this shall be reported to the candidate. The delegate of the Exam Board shall make a report of the fraud and ask the candidate to sign this report as seen. The candidate may continue with the written examination.
  4. If the assessor detects (suspected) fraud while assessing the examination or any other examination component, this will be reported to the Examination Board.
  5. In the event of fraud or suspicion thereof, the Examination Board will, before deciding, contact the candidate in question to obtain an explanation of the fact established.
  6. Before the assessment of the written examination or other examination component is completed, the Examination Board decides whether the examination or other examination component will be declared invalid or whether a lower mark will be awarded.
  7. In case of detected fraud, the Examination Board announces, with reasons, to the candidate what measure will be applied in the assessment of the examination.
  8. Irregularities will be involvedif the examination has become public before the take-up or has not been conducted in accordance with the rules. Also, for example, if due to unforeseen circumstances the examination cannot be or has not been administered in the prescribed manner at one or more examination locations.
  9. In case of (serious suspicion of) irregularities, the Examination Board can declare an examination (wholly or partially) invalid.
  10. In these cases, the Examination Board may decide to retake the whole or part of the examination for one, more or all candidates.


Article 8 Assessment

  1. The examination is compiled, checked and evaluated under the responsibility of the Examination Board.
  2. The Annexes referred to in Article 1 contain, for the specific exam, the reference to any weighting factors for determining the result of the written exam and any other exam parts.
  3. The Examination Board’s assessment of the examination is expressed in grades one to ten.
  4. When determining the results of the individual exam parts and the final result, the arithmetical grade is rounded off to one decimal.
  5. The results of a written exam or other exam component are sent to the candidate by post, e-mail or the personal learning environment no later than 8 weeks after the last exam (component) was taken. If only another exam component is taken, the candidate will receive the results of this exam component no later than 8 weeks after the date of the corresponding written exam for that period.
  6. No results are communicated by telephone.


Article 9 Passed

  1. The candidate who obtained a final result of 5.5 or higher has passed and receives the diploma.
  2. In addition to the requirement laid down in section 1, a candidate must obtain at least a 5.0 for all individual examination components in order to be eligible for the diploma.
  3. The diploma is signed by the director of Art of Banking.


Article 10 Failed

  1. If a candidate obtains a mark lower than 70% for the other examination (part), the candidate has not passed. They have to retake the exam component.
  2. If a candidate has not handed in any other examination component on time and/or not completely, as communicated with the assignment, the candidate will have to make a new assignment for this component. In this case, the examination component will not be assessed, and the candidate will not pass this component.
  3. After the result of the examination or examination component that was retaken has been established, the Exam Board will determine whether the person concerned has now passed the examination and obtained the diploma. In doing so, the grade of the examination component that has remained valid will also be considered.


Article 11 Next exam opportunity

  1. If the candidate wishes to retake the examination, he/she must apply to Art of Banking no later than four weeks before the examination. There are costs involved in taking a new written examination or other examination component. The candidate shall pay the examination fee within the period set by Art of Banking.
  2. When retaking the examination, the candidate is responsible for ensuring that he or she has access to the most recent study material. The candidate can obtain information about this from Art of Banking. Any changes in the study material may be tested during the examination.


Article 12 Complaints

  1. If a candidate has a complaint about the examination or the course of the examination, the candidate can submit this complaint in writing or by e-mail to the Examination Board.
  2. Complaints may relate to the phrasing of the questions, incorrect content or circumstances during the examination that may have affected its progress. The complainant must be specific, if possible, supported by additional information.
  3. A candidate must have submitted the complaint within seven days after the examination. If the complaint is submitted later, the Examination Board will not take the complaint in consideration.
  4. When the Examination Board receives a complaint, the Examination Board will apply the adversarial principle, as far as possible and necessary. The Examination Board may also involve other parties in the examination of the complaint.
  5. The candidate concerned shall receive the decision on the complaint in writing or by e-mail within four weeks after receipt of the complaint.


Article 13 Inspection

  1. A failed candidate with an examination result of at least 50% is entitled, after receiving the result, to inspect the written examination and/or other examination component. A request to this end must be submitted in writing or by e-mail to the Examination Board within two weeks after the announcement of the results.
  2. The inspection of the written exam or the other examination component shall take place within four weeks after the request for inspection at the offices of Art of Banking in Lelystad and shall last no longer than 1 hour. If a request has been made to inspect both the written exam and the other examination component, the inspection time will be 1.5 hours for both components together.
  3. During the inspection, the candidate shall be given the written examination with the answers provided and/or the other examination items and the assessment with the normative answers. The candidate is allowed to make short notes. Art of Banking may retain telephones or other photographic devices for the duration of the examination.
  4. After inspection of the examination, the candidate may submit one notice of objection to the Examination Board, observing the conditions in paragraph 7 of this article.
  5. Objections concerning the examination must be received by the Examination Board no later than two weeks after inspection of the examination and exclusively in writing or by e-mail. After this period, the result of the examination is final. A notice of objection that is received too late will not be taken into consideration.
  6. Deviation from the set terms is only possible in special situations. A request to this end must be submitted in writing, supported by reasons, to the Examination Board.
  7. A notice of objection will only be considered if the candidate has exercised the right to inspection. To be considered, the objection must be substantiated as regards subject matter and must relate to one or more questions from the examination. Only the questions that are substantiated in the appeal are eligible for a possible re-examination. The Examination Board decides whether the argumentation is sufficient and will lead to further substantive treatment of the appeal.
  8. A candidate who has lodged an objection will receive the decision on the objection in writing or by e-mail within one month of receipt.


Article 15 Final conditions

  1. These regulations are in force for examinations and examination parts that are taken after 1 January 2022.
  2. In all cases for which these regulations do not provide, the Examination Board will decide.
  3. The Examination Board can be reached via the e-mail address: